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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jenn Rezac

May 4, 2023

5  out of  5 rating by Jenn Rezac
"State Farm is by far the best insurance company I have been through. My agent Luke is also an awesome person and he does his job and more. Thank you so much State Farm and Luke."

John Kobbeman

April 28, 2023

5  out of  5 rating by John Kobbeman
"I have experienced great service at the Gregg Fullerton-State Farm insurance agency in Rapid City. The professional and attentive staff quickly found a policy that fit my needs an budget. I strongly recommend this team for your insurance needs.!!"


March 20, 2023

5  out of  5 rating by Syllith
"Five-star service all the way! My agent has been the best and looks out for me. They were able to help get me better coverage for cheaper than the giant insurance company I was with before them! If you want a genuinely caring person that has your back regarding insurance, this is the best place for you! So glad I have them. Shout out to my agent Kelly. She is fantastic!"

Andy Ford

November 11, 2022

5  out of  5 rating by Andy Ford
"Keely has made the process of setting up vehicle insurance a breeze. She has been very pleasant to speak with and responds quickly. Thanks Keely!"

Jerry Brei

October 31, 2022

1  out of  5 rating by Jerry Brei
"Impossible to get a straight answer let alone a correct answer. Having State Farm for our insurance for over 50 years means nothing. Be very careful here and demand everything in writing. Try to get a straight answer on pricing and their Drive Safe and Save. All over the board with no answer the same twice."

James Munger

August 30, 2022

5  out of  5 rating by James Munger
"Very helpful"

Sally Eveleth

April 12, 2022

5  out of  5 rating by Sally Eveleth
"I wanted to give Nicole a great review on Google as she is so good at her job! She was very thorough and paid attention to detail. I appreciated the way she was able to explain things to me in a way I could understand and retain. Give her a call, you won't regret it."

braxton fogle

March 27, 2022

2  out of  5 rating by braxton fogle
"Didn't offer a discount for me even though I had taken the motorcycle safety course and had me paying around $120-$130 for insurance on a Yamaha r3 and the insurance I asked about a ZX14R that's a 1400CC sports bike the insurance would have been $90 and I'm 23 but that was at a different company only discount they offered was a reduced rate for winter"

Ruthie Schaffhauser

February 26, 2022

5  out of  5 rating by Ruthie Schaffhauser
"I’ve had a wonderful experience here! Keely has great customer service and the entire team has been very helpful!"

david ben Joseph

February 3, 2022

5  out of  5 rating by david ben Joseph

Amanda Froelich

November 1, 2021

5  out of  5 rating by Amanda Froelich
"Lindsey helped me switch my car insurance to State Farm with a much better rate and better coverage! She was super friendly and helpful and made the switch go smoothly...thank you Lindsey!!!"

Tori Tahsler

October 25, 2021

5  out of  5 rating by Tori Tahsler
"Lindsey was very attentive to my wants and needs and gave us a deal that we thought was too good to be true in a most steadfast way! Lindsey was very courteous and a pleasure to speak with, thank you again!"

Sam Wasson

October 22, 2021

5  out of  5 rating by Sam Wasson
"The ladies up front, Nicole and Keely are amazing. They are always willing to help through anything and make you a priority. They display a high level of professionalism, sense of urgency, willingness to help answer any question any time but they do all that with a personal touch so you feel comfortable and confident in the service you are receiving. Highly recommend!!!"

Angie Mason

September 20, 2021

5  out of  5 rating by Angie Mason
"Nicole was amazing to work with! She really made the experience of switching companies easy! Would highly recommend this agency!"

William Jeffery

August 21, 2021

5  out of  5 rating by William Jeffery
"Keeley has been the best! She got us a way better deal than other local companies and had proven to be very helpful over the 2 years we have been with state farm."


June 8, 2021

5  out of  5 rating by D&T
"Fast friendly service. Very professional group of people. They helped us quickly establish auto insurance and the price was very good in comparison to our current insurance."

Greg singleton

April 27, 2021

5  out of  5 rating by Greg singleton
"If you need any insurance stop in and see Nicole she is assume and there rates are great please tell them Greg Singleton refered you"

Becky Widener

April 15, 2021

5  out of  5 rating by Becky Widener
"This office has some of the absolute best employees for insurance. They respond quick, are very thorough, give great advice and are always friendly! I love going in and seeing their smiles and go to attitudes. They pay attention to details and always find the very best for my needs at the lowest cost. Thank you for all you guys do!!!!"

Bill Gillen

March 16, 2021

5  out of  5 rating by Bill Gillen
"Great people with great service. They listen to all of your needs"

Dick Graff

December 29, 2020

5  out of  5 rating by Dick Graff
"Excellent and caring staff. Always there in time of need. Nicole was a great support when assistance was needed by me."

Silver Machine

December 22, 2020

5  out of  5 rating by Silver Machine
"Very helpful staff, knowledgeable about the job at hand and dedication to customer. 👍👍"

Jessah Schone

November 24, 2020

5  out of  5 rating by Jessah Schone
"Nicole at StateFarm does so wonderful helping my husband and I with auto, house, and life insurance. I couldn’t ask for a better person. If we ever have any questions we can call or email and she answers us promptly! Can’t say enough nice things!"

Theresa Ortiz

November 18, 2020

4  out of  5 rating by Theresa Ortiz
"I enjoy talking to the staff they are always vey helpful."

Doris Eckholt

October 5, 2020

5  out of  5 rating by Doris Eckholt
"Such friendly and kind people to work with. Luz personally jumped through hoops to make sure every part of my auto, home and life was covered in the most appropriate and cost mindful way. After 5+ years of having “corporate” insurance it is definitely nice to have a local portfolio with local folks that share the same road as me and with the added bonus of saving me tons of money! Thanks State Farm!"

Dakota Screen Printing & Embroidery

October 5, 2020

5  out of  5 rating by Dakota Screen Printing & Embroidery
"The staff at Gregg Fullerton State Farm are very professional and helpful with all my insurance needs with both my personal and business policies."